Job Description
Formalize and drive the engagement of new strategic partners on digital propositions.
Formulate partnership engagement strategies, policies, frameworks, and tools and ensure compliance & execution in line with business growth needs and expectations.
Responsible for nurturing existing partner relationships to ensure they remain strong and productive while serving as the primary point of contact, handling day-to-day interactions, resolving issues, and identifying new opportunities for collaboration within the partnership.
Engage with startups and fintech to ensure that the bank’s digital solutions are the choice partner for wallet as a service, payments, savings, loans and money transfer services.
Drive interoperability discussions and integrations to ensure users have a seamless interaction with various platforms through well designed and thought-out customer journeys and use cases.
Manage the process of contracting, onboarding, integration, deployment and roll out of agreed services for the signed-up partners both internally and externally.
Prepare and present reports to senior management on partnership performance, opportunities, and strategic recommendations
Proactively push design thinking and work closely with new partners, fintech partners, product and engineering teams, both internally and externally to build the best customer experience for KCB digital & partnership innovation products.
Coach, develop and manage the team under supervision for maximum delivery of intended objectives.